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Article
Publication date: 10 February 2023

Andrew J. Spencer, Acolla Lewis-Cameron, Sherma Roberts, Therez B. Walker, Beienetch Watson and Larisa Monae McBean

This paper aims to provide a comparative analysis of sustainable tourism development across the Anglophone Caribbean region from the post-independence period of 1962 to the 2020s…

Abstract

Purpose

This paper aims to provide a comparative analysis of sustainable tourism development across the Anglophone Caribbean region from the post-independence period of 1962 to the 2020s. The perspective explores the implications of insularity, tourism investment and the pace of technology adoption on the potential realisation of the sustainable development goals (SDGs) in the islands of Jamaica, Barbados, Trinidad and Tobago and the Eastern Caribbean States.

Design/methodology/approach

The viewpoint uses secondary data from grey literature such as government policy documents, academic literature, newspapers and consultancy reports to explore the central themes and provide a conceptual framework for the paper.

Findings

The findings reveal that Caribbean Small Island Developing States (SIDS) are nearer to the light-green single-sector approach to sustainable tourism development. The overarching findings reveal that the region’s heavy focus on economic priorities results in less attention to competitiveness challenges such as environmental management, social equity and technological innovations.

Research limitations/implications

The research presents a comprehensive overview of the tourism development trajectory of other tourism-dependent island-states. The research offers lessons and cross-learning opportunities that may be useful to decision-makers within SIDS. The main limitation is that the findings may only be transferable and generalised to the extent that other jurisdictions bear similar macroeconomic governance structures and cultural characteristics to Caribbean SIDS.

Practical implications

This paper provides a meaningful discussion and contributes to the body of knowledge on the history of Caribbean tourism development, the challenges and future potential of sustainability and lends itself to opportunities for future research in the Caribbean and other SIDS.

Social implications

The study outlines the social implications for inclusive, responsible and sustainable tourism that can potentially take Caribbean SIDS from slow growth to efficiency in developing the tourism product, including the technological environment. This can reduce inequalities, contribute to socio-economic development and improve the region’s human capital.

Originality/value

This paper provides a comprehensive comparative analysis of Caribbean tourism development specific to Jamaica, Trinidad and Tobago, Barbados and the Eastern Caribbean States. No previous work has been done to compare tourism development within this grouping. Hence, this paper is essential in informing decision-makers and providing the foundation for continuing research in this area.

目的

这篇观点性论文对英语加勒比地区从1962年独立后到本世纪20年代的可持续旅游发展进行了比较分析。该研究前瞻性探讨了牙买加、巴巴多斯、特立尼达和多巴哥以及东加勒比国家的保守性、旅游投资和技术采用速度对潜在实现可持续发展目标的启示。

设计/方法/方法

该研究利用灰色文献中的二手数据, 如政府政策文件、学术文献、报纸和咨询报告, 进行中心主题探索, 并为论文提供概念性框架。

研究结果

研究结果显示, 加勒比小岛屿发展中国家(SIDS)更接近于以轻绿的单一部门方式实现可持续旅游发展。总体研究结果显示, 该地区过于关注经济优先事项, 导致对环境管理、社会公平和技术创新等竞争力挑战的关注较少。

研究局限/启示

本研究全面展现了一些依赖旅游发展的岛屿国家的旅游发展路径概览。这项研究为小岛屿发展中国家的决策者提供了可能有用的经验和交叉学习机会。本文研究局限在于, 只有在与加勒比小岛屿发展中国家类似的宏观经济管理结构和文化特征的行政区, 研究结果才可能转移和推广。

实践意义

这篇论文提供了有意义的讨论, 有助于认知加勒比旅游发展史、可持续发展的挑战和未来潜力, 并为加勒比和其他小岛屿发展中国家的未来研究提供了机会。

社会影响

该研究概述了包容性、负责任和可持续的旅游发展的社会启示, 这些启示可能使加勒比小岛屿发展中国家从缓慢发展转变为开发旅游产品(包括技术环境)的效率。这有助于减少不平等现象, 促进社会经济发展, 并改善该地区的人力资本。

独创性/价值

本文提供了加勒比旅游发展的综合比较分析, 具体到牙买加、特立尼达和多巴哥、巴巴多斯和东加勒比国家。此前没有研究对这些国家的旅游业发展进行比较。因此, 这篇论文为决策者提供必要信息和为这一领域的继续研究建立了基础。

Propósito

Este trabajo ofrece un análisis comparativo del desarrollo del turismo sostenible en toda la región del Caribe anglófono desde el período posterior a la independencia de 1962 hasta la década de 2020. Se explora las implicaciones de la insularidad, la inversión turística y el ritmo de adopción de la tecnología en la posible realización de los Objetivos de Desarrollo Sostenible (ODS) en las islas de Jamaica, Barbados, Trinidad y Tobago y los Estados del Caribe Oriental.

Diseño/metodología/enfoque

El análisis se basa en datos secundarios bibliográficos a partir de documentos de política gubernamental, literatura académica, periódicos e informes de consultoría para explorar los temas centrales y proporcionar un marco conceptual en este documento.

Conclusiones

Las conclusiones revelan que los pequeños estados insulares en desarrollo (Caribbean Small Island Developing States, SIDS) están más próximos del enfoque del turismo como único sector económico o sostenibilidad débil para el desarrollo del turismo sostenible. Las conclusiones generales revelan que la fuerte concentración de la región en las prioridades económicas hace que se preste menos atención a los retos de la competitividad, como la gestión medioambiental, la equidad social y las innovaciones tecnológicas.

Limitaciones/implicaciones de la investigación

La investigación presenta una visión global de la trayectoria de desarrollo turístico de otros Estados insulares dependientes del turismo. La investigación ofrece lecciones y oportunidades de aprendizaje que pueden ser útiles para los responsables de la toma de decisiones en los SIDS. La principal limitación es que las conclusiones sólo pueden ser transferibles y generalizadas en la medida en que otras jurisdicciones tengan estructuras de gobernanza macroeconómica y características culturales similares a las de los SIDS del Caribe.

Implicaciones practices

Este documento ofrece un análisis significativo y contribuye al conjunto de conocimientos sobre la historia del desarrollo del turismo en el Caribe, los retos y el potencial futuro de la sostenibilidad, y se presta a oportunidades para futuras investigaciones en el Caribe y otros SIDS.

Implicaciones sociales

El estudio esboza las implicaciones sociales del turismo inclusivo, responsable y sostenible que puede llevar a los SIDS del Caribe de un crecimiento lento a la eficiencia en el desarrollo del producto turístico, incluyendo el entorno tecnológico. Esto puede reducir las desigualdades, contribuir al desarrollo socioeconómico y mejorar el capital humano de la región.

Originalidad/valor

Este trabajo proporciona un análisis comparativo exhaustivo del desarrollo del turismo en el Caribe, específico para Jamaica, Trinidad y Tobago, Barbados y los Estados del Caribe Oriental. No se ha realizado ningún trabajo anterior para comparar el desarrollo del turismo dentro de esta agrupación. Por ello, este trabajo es esencial para informar a los responsables de la toma de decisiones y sentar las bases para continuar la investigación en este ámbito.

Article
Publication date: 25 February 2022

Andrew J. Spencer and Diana Spencer

This article focuses on critical areas that must be adjusted and adopted in the post-Covid era. It explores strategies that are needed for the post-Covid period in cruise tourism…

Abstract

Purpose

This article focuses on critical areas that must be adjusted and adopted in the post-Covid era. It explores strategies that are needed for the post-Covid period in cruise tourism in the Caribbean with special reference to endemic gaps in the sustainable development of cruising in Jamaica which resulted in the pre-pandemic status quo. The article aims to recommend ways of creating a road map for greater sustainability for cruise tourism in the Caribbean, the most tourism-dependent region of the world.

Design/methodology/approach

The main approach is via the frame of sustainable development pillars. The methodology involved interviews with tourism and cruise industry executives and content analysis of company documents of the Jamaica Tourist Board. Additional primary data were collected from a large cruise line serving the Caribbean market. This exercise was primarily to derive insights on their customer satisfaction data. Primary data were also collected on Covid testing by Baywest Medical in Montego Bay Jamaica.

Findings

It is clear from the data that the cruise industry in Jamaica has not maximized its potential. This is largely due to the posture of large private cruise lines, which have negotiated solely in favour of their bottom line. It was also found that Jamaica has suffered from its own slow approach to the diversification of its ports and surrounding communities. Additionally, another major finding revealed that the matter of visitors has been inadequately addressed; despite cruise line data indicating a need for safer, more seamless spaces. The major strength identified is the creation of “resilient corridors” in Jamaica, which have worked well in support of the return of stopover arrivals since 2021. In fact, reported Covid cases related to the corridor have a positivity rate of less than 1% while the national figure is 9.9% for the month of July 2021, according to the Ministry of Health and Wellness.

Research limitations/implications

This article highlights gaps in the current construct of Caribbean cruising and plots a path to bridging those gaps. The major limitation is that it focuses on the case of Jamaica. Future research should consider other islands in the region and seek to gather data directly from guests when the industry reopens, as opposed to the current approach of guest comments through cruise line documents.

Practical implications

The practical implications are that policy-makers will be able to apply the recommendations for creating a partnership of equals, greater port and product diversification, visitor safety improvement and optimizing the resilient corridors. This will have a significant economic impact arising from greater flows of guests and extended time spent on shore.

Social implications

The absence of cruising has had a major impact on the socioeconomics of communities in closeness, proximity to cruising, as evidenced in craft markets and ground transportation. These groupings are considered to be particularly vulnerable.

Originality/value

This paper is the first to excavate the specific hurdles, which must be tackled in the post-Covid era in Jamaica. It is of particular value to local policy-makers, local businesses and cruise lines serving the Caribbean region.

Details

Worldwide Hospitality and Tourism Themes, vol. 14 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 5 May 2020

Johnnel Smith and Andrew J. Spencer

This paper aims to investigate the existence of the Taíno people in Cuba and Jamaica and their alignment with the sustainable development goals (SDGs) of 2030. The Caribbean has…

Abstract

Purpose

This paper aims to investigate the existence of the Taíno people in Cuba and Jamaica and their alignment with the sustainable development goals (SDGs) of 2030. The Caribbean has long had a narrative that the indigenous people – the Taíno – were made extinct after their encounter with Christopher Columbus in the 1500s. However, recent theoretical and empirical data have documented the survival and existence of indigenous people throughout the Caribbean. The goal of this paper is to contribute to a new narrative on Caribbean indigenous communities by documenting their current needs and challenges in achieving sustainability. It further recommends practical ways in which indigenous communities can be included in plans/goals for sustainability to ensure full alignment for the betterment of their people.

Design/methodology/approach

This paper takes a qualitative case study approach coupled with a literature review of the Taíno of the Caribbean. Qualitative interviews were conducted with Caciques/Kasikes (Tribe Leaders) and members of Taíno communities in Jamaica and Cuba.

Findings

The members of the indigenous communities’ view community-based/indigenous tourism as a solution to preserve and sustain their heritage and provide income for their people; they provide strong recommendations on how this may be achieved in keeping with the 2030 SDGs.

Originality/value

Academic literature that documents the modern day existence and experiences of the Caribbean indigenous people, especially in Cuba and Jamaica, is a clear gap. The goal of this paper is to provide a new theoretical framework/narrative on Caribbean indigenous communities and suggest practical ways in which they can be further integrated with tourism to ensure full alignment for the betterment and sustainability of their people.

Details

Worldwide Hospitality and Tourism Themes, vol. 12 no. 3
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 5 May 2020

Andrew J. Spencer and Larisa M. McBean

The purpose of this paper is to ascertain the level of alignment of tourism investment in Jamaica with the Sustainable Development Goals (SDGs), and their economic, social…

Abstract

Purpose

The purpose of this paper is to ascertain the level of alignment of tourism investment in Jamaica with the Sustainable Development Goals (SDGs), and their economic, social, cultural and environmental impacts on the country.

Design/methodology/approach

This study is interpretive, combining both quantitative and qualitative research methods. This comprises primary data; collected from interviews of tourism policy makers and experts; and analysis of secondary research data on tourism investments made by government agencies and other organizations that generate and/or provide official statistical data. Interviews are conducted in a semi-structured, open-ended format that enable respondents to provide insights and expound on ideas shared.

Findings

The findings reveal that some SDGs have greater alignment with some of the targets of the SDGs than others. The results proffer a possible reason for this; this could be owing to the priorities of the Ministry of Tourism as it relates to investment in tourism development – investment in improved infrastructure is high on the priority of the Ministry, and therefore reflects better alignment to SDG 9, which relates to infrastructure.

Research limitations/implications

This study provides a backdrop from which to assess Jamaica’s investment activities in furtherance of inclusive and sustainable tourism. The findings also inform decision makers – whether they continue on the current trajectory, or in facilitating adjustments to enable tourism investments to better align with the SDGs. The main limitation lies in the fact that the research findings may only be transferable and generalized to the extent that other jurisdictions bear similar macroeconomic characteristics to Jamaica.

Practical implications

This study lends itself to opportunities for future research in other similar small island developing states. It also contributes to the body of knowledge on investments that work to further the aims of the SDGs and provides a base from which to conduct further research.

Social implications

The social implications of tourism investment closely align with SDGs including tourism that is more inclusive and sustainable; that reduces income inequalities; that is beneficial to all Jamaicans, whether directly or indirectly; and that contributes to the development of human capital.

Originality/value

This study evaluates investment alignment with the SDGs in relation to Destination Jamaica. No previous work has been done to explore this relationship; hence, this research is pivotal in informing decision makers and continuing research in this area.

Details

Worldwide Hospitality and Tourism Themes, vol. 12 no. 3
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 14 April 2014

Andrew Spencer

This paper sets the stage for research on the willingness and readiness of a developing country to fully embrace the changes in tourism that are being facilitated by rapidly…

1643

Abstract

Purpose

This paper sets the stage for research on the willingness and readiness of a developing country to fully embrace the changes in tourism that are being facilitated by rapidly changing technological advancements. The purpose of this paper is to explore some of the technological advancements and the debates surrounding technology adoption within the context of Jamaica.

Design/methodology/approach

Using Jamaica, a developing country low on internet penetration as the site of investigation, this work suggests that there are lessons to be learned from broadly assessing its context economically, socially and technologically. This specific case is juxtaposed against the theoretical works on diffusion of technology and the digital divide to indicate the way forward for the local tourist industry.

Findings

The work shows that technology diffusion and adoption has become an important area of research globally. For countries that are heavily dependent on inbound travel from regions of the world with high technology penetration and a clientele which is increasingly expecting cutting edge technology to be part and parcel of their travel plans, this type of research and application of new technologies to the travel package are critical to survival and growth.

Research limitations/implications

The practical application of this paper is that it suggests that Jamaica and other developing countries can learn valuable lessons from the debates and discussions in the literature relating to technology adoption in the tourism context.

Originality/value

This paper is original in that it introduces a research concept that is new for the context of Jamaican tourist industry and places the research context within the theoretical framework on the digital divide.

Details

Worldwide Hospitality and Tourism Themes, vol. 6 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Book part
Publication date: 28 March 2022

Harry Perlstadt

One explanation for why people wear masks to prevent the spread of COVID-19 focuses on political party affiliation. This study explores the role of values in attempts by five…

Abstract

Purpose

One explanation for why people wear masks to prevent the spread of COVID-19 focuses on political party affiliation. This study explores the role of values in attempts by five South Dakota cities to pass local mask mandates.

Methodology/Approach

A nonrandom convenience sample used search engines to find documents on mask mandates in South Dakota. The working hypotheses are: (1) the debate over mask mandates is a form of value conflict over freedom of choice and the role of government that reflect those held by Emerson, Thoreau, and Spencer and (2) the mandates themselves prescribe Value-Rational rather than Instrumental-Rational action to control the pandemic.

Findings

Antimaskers valued freedom of choice, and were willing to defy authority while promasker health professionals valued science and were willing to sacrifice themselves for the health of their patients. South Dakota cities encouraged mask wearing but did not include penalties for noncompliance. The vociferous opposition to the mask mandates resembles the opposition cities encountered when deciding to fluoridate drinking water in the 1950s and 1960s.

Research Limitations/Implications

A case study cannot be generalized and may reflect sampling and researcher bias. Future research could include a content analysis of documents and videos presenting both sides of the debate.

Originality/Value of Paper

This case study may provide the first in-depth analysis of values in the masking debate.

Details

Health and Health Care Inequities, Infectious Diseases and Social Factors
Type: Book
ISBN: 978-1-80117-940-9

Keywords

Article
Publication date: 1 January 1954

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Abstract

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Details

Aslib Proceedings, vol. 6 no. 1
Type: Research Article
ISSN: 0001-253X

Article
Publication date: 13 February 2017

Delroy Chevers and Andrew Spencer

This paper aims to assess the impact of information and communication technology (ICT) on customer satisfaction in Jamaican hotels.

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Abstract

Purpose

This paper aims to assess the impact of information and communication technology (ICT) on customer satisfaction in Jamaican hotels.

Design/methodology/approach

An online survey approach was used with 213 hotel guests in Jamaica.

Findings

The study found that there was a significant relationship between ICT adoption and hotel guest satisfaction.

Research limitations/implications

It is hoped that other researchers will refine the proposed research model.

Practical implications

It is believed that the findings of the study can be used to guide hotel managers regarding the ICT components with the greatest influence on customer satisfaction, which by extension can lead to improved hotel performance.

Social implications

These findings can assist policy makers at the national level in formulating optimal strategies to improve the Jamaican hotel industry.

Originality/value

The paper proposes a research model, which can provide useful insights to hotel administrators regarding increasing the ability to satisfy customers.

Details

Worldwide Hospitality and Tourism Themes, vol. 9 no. 1
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 1 March 2001

K.G.B. Bakewell

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18;…

18732

Abstract

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Details

Structural Survey, vol. 19 no. 3
Type: Research Article
ISSN: 0263-080X

Article
Publication date: 1 September 2001

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management…

14795

Abstract

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Details

Facilities, vol. 19 no. 9
Type: Research Article
ISSN: 0263-2772

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